DGStoreUK Reviews
DGStoreUK Customer Reviews (12)
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DGStoreUK Customer’s Q&A
DGStoreUK FAQs
What is dgstoreuk.com?
DGStoreUK.com is an online store that offers a wide range of products including loose leaf teas, dried flowers, herbs, spices, and other natural products. The store is known for its quality selection and pure ingredients. It has been on the UK market for over 7 years. The store also offers a variety of botanical herbs that are carefully chosen for their unique properties and potential health benefits. Many of these herbs are harvested using traditional wild harvesting methods, ensuring that they retain their natural potency. The store is dedicated to providing customers with the finest quality herbs at affordable prices. In addition to herbs and spices, DGStoreUK.com also sells bath products, superfoods, and tea preparation accessories.
About dgstoreuk.com Popular Products and Services?
DGStoreUK is known for its quality selection and pure ingredients. The store offers a wide range of premium herbs, spices, dried flowers, teas, and natural products. Some of the popular categories include Flowers & Petals, Loose Leaf Tea, Herbs Roots & Barks, Superfoods, Herbs & Spices, Bath Bomb Moulds, Bath Products, and Tea Preparation. New arrivals often include products like Damiana Herb, Comfrey Root, Mullein Leaf, Moringa Powder, Turmeric Powder, Beetroot Powder, Young Barley Grass Powder, Olive Leaf, Bamboo Leaf Tea, Epsom Salt, Chia Seeds, and Goji Berries. The store also runs sales on items like Sage, Liquorice Root, Spearmint, and Blue Cornflowers. Customers have given positive reviews about the quality of the products, the value for money, and the fast service and delivery.
Can you tell me more about dgstoreuk.com?
DGStoreUK is known for its quality selection and pure ingredients. With over 7 years on the UK market, it offers a wide range of premium herbs, spices, dried flowers, teas, and natural products. The store prioritizes the well-being of its customers and guarantees the highest standards for the botanical herbs it offers. It works exclusively with trusted suppliers to ensure the quality and authenticity of its botanical offerings. Many of the botanical herbs are harvested using traditional wild harvesting methods, which means the herbs retain their natural potency, delivering robust and effective results. The store also offers a variety of loose leaf teas and dried flowers perfect for adding to tea blends, bath soaks, and more. The website is user-friendly and allows customers to easily navigate through their extensive collection of products.
How do I contact customer support for dgstoreuk.com?
To contact the customer support for dgstoreuk.com, one can use the email address sales@dgstoreuk.com. Alternatively, a query can be submitted using the form on their website. For postal communication, letters can be addressed to Customer Services, DGStoreUK, Machins Industrial Estate, NG11 0HG, Gotham, United Kingdom. Please allow 48 hours for replies via email.
dgstoreuk.com Return Policy?
The Return & Refund Policy of dgstoreuk.com lasts 30 days. If 30 days have passed since the purchase, a refund or exchange cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. A receipt or proof of purchase is required to complete the return. There are situations where only partial refunds are granted: if an item is not in its original condition, is damaged or missing parts for reasons not due to their error, or any item that is returned more than 30 days after delivery.
Once the return is received and inspected, an email will be sent to notify the customer that the returned item has been received. The customer will also be notified of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the customer's credit card or original method of payment.
If a refund hasn’t been received yet, the customer is advised to first check their bank account again, then contact their credit card company, and next contact their bank. It may take 14 days before the refund is officially posted. There is often some processing time before a refund is posted. If all of this has been done and the refund has still not been received, the customer is advised to contact sales@dgstoreuk.com.
If an exchange is needed, the customer should contact sales@dgstoreuk.com and send the item to: DGStoreUK, Unit 9a, Machins Industrial Estate, NG11 0HG, Gotham, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to the customer, a gift credit for the value of the return will be received. Once the returned item is received, a gift certificate will be mailed. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to the customer later, a refund will be sent to the gift giver.
For the Shipping Policy, to return an item, it should be posted to: DGStoreUK, Unit 9a, Machins Industrial Estate, NG11 0HG, Gotham, United Kingdom. The customer will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable as they offer free shipping. Depending on where the customer lives, the time it may take for the exchanged product to reach them may vary. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging.
What is the contact number of dgstoreuk.com?
The contact number for dgstoreuk.com is 01628 602792. For further inquiries, an email can be sent to sales@dgstoreuk.com. The physical address is 415, Bath Road, Slough SL1 5QL. Please note that this information is subject to change and it's always best to verify from the official website.